Who do I contact if I have a question about the DB Scheme?

Please contact the administrators. You can reach them by:

  • Phoning the Sony Pension helpline on +44 (0)1707 607606 (open from 9am to 5pm, Monday to Friday)
  • Sending an email to the Sony Pension helpline or using the form below.

Who do I contact if I need some forms or documents sent to me?

Some of the documents on this site have print limitations for legal reasons. If you would like a copy of any of the documents within this site and are not able to download them, please contact our European Benefits and Pension Manager, Roy Douglas.

Roy Douglas
European Benefits and Pensions Manager
Sony Europe B.V.
The Heights, Brooklands, Weybridge,
Surrey KT13 0XW, UK

Tel: +44 (0)1932 816766

Who are Willis Towers Watson?

Willis Towers Watson are the Trustee-appointed administrators of the Scheme and as such deal with the day to day running of the Scheme. This includes dealing with the members, the Company, the Trustee, pensioners and fund managers.

Can Willis Towers Watson give me financial advice?

For legal reasons the administrators are not able to give members financial advice. If you wish to take advice on any financial matters you should contact an independent financial adviser (IFA). You can get a list of local IFAs through this website:


If you are a member of My Sony Pension, you need to contact Aviva.

Contact Form

Please do not use this form to send personal financial information as it is not secure.